- Personal Information We Collect: When placing an order, we may ask you to provide certain personal information such as your name, shipping address, email address, and payment details. We use this information to process your order, keep you informed about the status of your order, and communicate with you regarding your purchase.
- Security of Personal Information: We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. We utilize security measures such as data encryption and secure connections to ensure the confidentiality of your information.
- Your Rights: You have the right to access, correct, or delete your personal information. Please contact us if you have any questions about the use of your information or if you wish to exercise your rights.
Return Policy and Warranty:
- Return Policy: We do not accept returns of products unless they are defective or damaged upon receipt. Please contact us within 30 days of receiving your order if you have received a defective or damaged product.
- Warranty: All products come with a 1-year carry-in warranty. This warranty covers defects in materials and workmanship for a period of 1 year from the date of purchase. Please contact us for instructions on filing a warranty claim.
Gido van Tienhoven, Founder and Technical Director